Sales Policy of Loltopin

Effective Date: January 7, 2025

At Loltopin, we strive to provide our customers with an enjoyable and seamless shopping experience. Our sales policy is designed to ensure that you are fully informed about the terms and conditions that apply to your purchases from us.

Order Acceptance and Confirmation
When you place an order with us, we will send you an email confirmation acknowledging receipt of your order. This email is not an acceptance of your order, but rather a confirmation that we have received it. Acceptance of your order will occur when we process your payment and ship your artwork. If we are unable to process your order for any reason, we will notify you promptly and refund any charges that have been made.

Pricing
All prices listed on our website are in U.S. dollars and are exclusive of shipping, taxes, or any other fees that may apply. The prices on our website are subject to change without notice. However, once you place an order, the price at the time of order confirmation is the price you will be charged, and any changes in price after that time will not affect your order.

Sales Tax
Sales tax will be applied to orders based on the applicable state and local tax rates at the time of purchase. The tax amount will be calculated during the checkout process.

Payment Methods
We accept a variety of secure payment methods, including credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other payment options available on our website. All payment information is processed securely using industry-standard encryption.

Shipping and Delivery
We offer shipping to both domestic and international customers. Once your order is processed and shipped, you will receive a tracking number to monitor your delivery. Shipping costs are calculated based on the size and destination of the order, and you will be provided with an estimated delivery time during checkout.

Delivery Times
Delivery times may vary depending on the shipping method and your location. While we aim to process and ship orders as quickly as possible, delivery times are estimates and may be subject to delays due to circumstances beyond our control, such as weather, customs processing, or postal carrier delays.

Customer Responsibility
It is your responsibility to ensure that the shipping address provided at checkout is accurate. We are not responsible for any delays or issues caused by incorrect or incomplete address information. Please review your order details and shipping address before finalizing your purchase.

Cancellations
Orders can be canceled within 24 hours of purchase by contacting our customer service team at info@loltopin.com or calling (570) 655-3040. Once an order has been processed or shipped, it cannot be canceled, but you may initiate a return as outlined in our Refund and Returns Policy.

Sales Promotions and Discounts
Occasionally, we may offer promotions or discounts on our products. These promotions are subject to availability and may have specific terms and conditions, including expiration dates or limited product availability. We reserve the right to cancel or modify promotions at any time.

Limitation of Liability
Loltopin is not liable for any indirect, incidental, or consequential damages that may arise from the use or inability to use our products. Our liability is limited to the total amount paid for the artwork you purchased.

Product Availability
While we make every effort to ensure that our inventory is up-to-date, there may be instances when a product is out of stock or unavailable. In such cases, we will inform you as soon as possible and either offer an alternative product or issue a full refund.

Custom Orders
For custom artwork requests, we will work closely with you to ensure your vision is realized. Once a custom order is confirmed, it cannot be canceled, and the artwork is not eligible for a refund unless it is defective or damaged. We will provide regular updates on the progress of your custom order and ensure that the final piece meets your specifications.

Changes to This Sales Policy
Loltopin reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on our website with an updated “Effective Date.” We recommend reviewing this policy periodically to stay informed of any changes that may affect your purchase.

Contact Us
If you have any questions about our sales policy or need assistance with an order, please don’t hesitate to contact us at:

Phone: (570) 655-3040
Email: info@loltopin.com
Address: 20 N Main St, Pittston, Pennsylvania
Website: loltopin.com